gen.video is the only influencer marketing platform that has a full suite of shoppable media, eCommerce syndication and social commerce tools. We are laser focused on generating creator and influencer programs that not only look great, but work. Producing content that inspires purchases sits at our core. We trust our creators to make world-class, engaging, and unique content through the lens of driving sales at the digital shelf.

Location: USA (Remote)

gen.video is searching for a Senior Account Executive that will be responsible for new business across the SaaS and Managed Services lines of business. The SAE will own the sales cycle end-to-end from initial contact through negotiations and close. The SAE will assist the leadership and marketing teams with client feedback to help shape roadmap and assets. This person will also be responsible for coaching and mentoring future sales hires.

Responsibilities:

• Reach out to your existing network and complete cold outreach to generate new business
• Point of contact for inbound leads from marketing department
• Upsell assigned existing customers to new tech and services
• Organize and lead remote client meetings and on-site as it makes sense
• Organize and manage contacts, campaigns, and pipeline in Hubspot CRM and Yesware
• Manage full sales cycle from intro, negotiations, contracts and on-boarding Account Managers and Customer Service Managers
• Build a strong pipeline to obtain and exceed quarterly and annual quota
• Create winning custom proposals and respond to RFPs
• Work closely with Account Manager, Client Service Manager and Marketing teams
• Represent company and generate new business at industry trade shows and events
• Coach and mentor AEs as the team grows
• Provide customer feedback to product and marketing teams

Knowledge and Skills:

• Bachelor’s degree and minimum 3+ years of sales experience in paid social, influencer marketing, ecommerce and/or digital role. Preferably at an social or eCommerce agency.
• Consistently obtained and exceeded quota
• Detailed knowledge of YouTube, Instagram, TikTok and other social media platforms
• Exceptional organization and problem-solving skills
• Strong knowledge of HubSpot, Canva, Yesware, SharePoint/OneDrive: Excel, Word, and PowerPoint
• Positive attitude and eager to learn
• Excellent listener to hear what clients need

Benefits:

• Medical, Dental & Vision
• 401k match
• Unlimited PTO
• Monthly stipend to GrubHub
• Remote Work

Submit Resume

The Client Services Manager will be responsible for the execution and management of influencer campaigns. This includes building relationship with top social media influencers, managing content development and mastering the translation of social content for commerce applications. With the ever growing focus on marketing initiatives that are proven to drive sales, this person is required to understand the need to infuse brand messaging with influencer content, helping brands and influencers understand each other’s perspective. Leading some client relationships and collaborating on others, the Client Services Manager will partner across the organization with Talent Management, Account Managers for each client and our co-founders who oversee the organization and the largest clients personally. This person will join a small but empowered team running multi-million dollar books of business. Remote opportunities available based on experience and timelines.

Responsibilities

• Work closely with and build existing client relationships
• Build the plans including project scope, timelines, content strategy
• Coach influencers to develop on-brand, on-message content
• Manage approval and publishing processes with clients and influencers
• Maintain 100% on-time launches of influencer campaigns
• Manage consistent and clear communication with client and teams
• Be able to manage and, when appropriate, escalate challenging situations
• Manage post-production edits of content as needed 
• Maintain client documentation to ensure full execution and over-delivery 
• Evaluate campaign performance and prepare post-campaign summaries
• Ultimate accountability for ensuring delighted clients
• Develop best practices and become a subject matter expert

 Knowledge and Skills

• Bachelor’s degree and 2+ years of experience in execution, planning and optimization of client influencer or other relevant campaigns, preferably at an agency or online media company
• Proven time-management, prioritization and multi-tasking skills.
• Ability to work in a face-paced, deadline-driven environment
• Knowledge of YouTube, Instagram, Facebook and other social media platforms
• Exceptional project management and problem solving skills
• Strong knowledge of spreadsheets (Excel and Google Sheets), Word / Docs, and PowerPoint / Slides
• Experience managing digital content and Web content management systems experience is a plus
• Aspiration to be a culture carrier and lead by example

Submit Resume

As part of the gen.video Account Management Team you will be responsible for a portfolio of gen.video’s strategic clients, ensuring they are maximizing value through use of our technology. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell strategic influencer solutions. The position plays a key role in ensuring campaign success & communicating key campaign learnings to better support our clients. An Account Manger’s strategic and consultative expertise is considered critical to unlocking greater value and impact for our clients. This person will join a small but empowered team running multi-million dollar books of business.

Responsibilities

• Manage a book of business, sales pipeline, and collaborate with key client stakeholders
• Identify opportunities for organic growth; maintain client relationships; independently manage several small accounts or major projects on a larger accounts
• Serve as the client contact on the overall business; set and manage client expectations, including developing, implementing and tracking measurements in line with program objectives; manage projects and programs, including implementation, evaluation, budget and timelines; develop yearly strategic/tactical programming for the account
• Participate in client campaign kick-off calls to outline influencer selection and execution details.
• Build recap decks, leveraging various sets of performance data and metrics.
• Maintain in-depth knowledge of industry and gen.video products 
• Educate sales and clients on gen.video’s core offerings, and be fully informed about current industry trends and technologies.
• Provide leadership in growing existing accounts; identify and pursue opportunities for developing new business; participate in new business process, including serving as a member of the pitch team, delivering strong analyses, strategy and concepts to new programs, and completing other duties as necessary; work with senior management to ensure superb presentation skills

Knowledge and Skills

•  5+ years working in a digital/ influencer marketing environment required, strong preference for candidates with consumer electronics and/or grocery experience.
• Strong organizational skills with the ability to handle multiple clients and priorities with discretion.
• Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients.
• Comfortable working in a startup environment, creating organization and processes where none may already exist. Experience working at a startup preferred 
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube).
• Stay up-to-date on the latest trends and innovations in the social realm.
• Bachelor’s degree or equivalent experience.
• You have a passion for all things social media.

Submit Resume

The Campaign Coordinator is an exciting entry-level position for those who are seeking a career path within the influencer and social media industry. We are looking for someone who’s always been a networker at their core, has a passion for all things social media, who’s not afraid to geek out on social analytics, and is the person within their friend group who always has their pulse on pop culture. 

As the Campaign Coordinator, you’ll be responsible for assisting the Campaign Manager with the execution and management of influencer campaigns across our various clientele. This includes the search and discovery of new influencers who’ve been hitting the scene, building relationships with top social media influencers and/or agents, and managing content development. This happens all while mastering the art of organization to keep on top of multiple deadlines. This is the level where you’ll really begin to learn and develop your interpersonal skillset and apply them to day-to-day client communication to build strong, lasting relationships. As you evolve over the course of 1 -2 years and advance your skillset, there may be the opportunity to progress in your role and become a Campaign Manager. 

RESPONSIBILITIES

• Work closely with Campaign Managers to build out the campaign execution plan, including but not limited to project scope, timelines, content strategy
• Conduct influencer recruitment by targeting specific influencer verticals and content aesthetics based on the brand, product, and campaign goals
• Create influencer guidebooks to help coach influencers in developing on-brand, on-message content
• Manage approval and publishing processes with clients and influencers
• Help aid 100% on-time influencer campaign activations
• Manage consistent and clear communication with influencers, clients, and our internal team
• Be able to manage and, when appropriate, escalate challenging situations
• Assist with post-production development along with editing requests
• Develop best practices and become a subject matter expert 

KNOWLEDGE & SKILLSET

• Recent Graduate with a Bachelor’s degree and/or 6mo. - 1 year of job experience
• 1 -2 Internship while in an undergraduate program
  • Bonus: Internship involved working at a marketing, social, pr, or digital agency
• One who immerses yourself in the world of Social Media and its creator community - knowing this is the career path you want to indulge in
• In-depth knowledge of all major Social Media platforms: YouTube, Instagram, TikTok, Twitch, etc.
• Strong copywriting experience with impeccable attention to detail and grammar
• Passionate about customer service, and networking, and has an ability to understand that strong communication skills are everything
• Exceptional project management, organization, and problem-solving skills - you love a good challenge and are always able to take a proactive approach when seeking out solutions!
• Ability to work in a face-paced, deadline-driven environment
• Able to showcase professionalism both internally and externally
• Strong knowledge of spreadsheets (Excel and Google Sheets), Word / Docs, and PowerPoint / Slides
• Ability to quickly learn tech/platform/software systems
• Aspiration to be a culture carrier, take initiative in everyday tasks and lead by example  

The eCommerce Marketing & Analytics Manager will report to the Chief Growth Officer. This person will be responsible for leading eCommerce analytics and paid social for clients, while also working with product/marketing to enhance the Backstage™ platform and take new features/data to market.

Responsibilities

Client Analytics:

• Oversee all eCommerce analytics programs and resources
• Lead strategy with key stakeholders to create scorecard, frameworks, benchmarks, and reporting standards across the company
• Lead modeling efforts to provide insights into effectiveness of content programs
• Empower and grow eCommerce data literacy across the company
• Utilize Amazon Retail Analytics and Syndigo to analyze eCommerce content performance, to find key insights and trends
• Connect the dots to provide more holistic reporting and insights across influencer, paid media, and ecommerce via our Traail™ data and Meta/TikTok

Ads Manager:

• Provide optimization recommendations across campaigns

Product Analytics:

• Work closely with Product and Data Engineers to surface new enhanced analytics in Backstage™ performance reporting
• Find thoughtful insights to collaborate with marketing on thought leadership content, trend pieces, blog and social content
• Plug into quarterly marketing surveys focusing on eCommerce shopping and behavior
• Direct operational team on data updates to Backstage as needed
• Total responsibilities may evolve based on initial data findings

Paid Media:

• Create and execute paid campaigns driving to channel partners (via social or retail media)Consult with sales and account management team on large client proposals
• Train and educate Client Services team on how to setup campaigns for best results
• Provide a regular cadence of client reporting with analysis as needed
• Stay in-tune with social platform updates and provide proactive education to the broader team
• Manage and create relationships with social platform and retail media teams

Knowledge and Skills:

• Bachelor’s degree
• Minimum 3+ years of eCommerce marketing and/or eComm analytics experience.
• Familiar with ARA, Syndigo, Meta/TikTok Ads Manager
• Self-starter who can create something new with little direction
• Excellent communication skills and able to present clearly to C-level executives
• Exceptional organization and problem-solving skills
• Strong knowledge of SharePoint/OneDrive: Excel, Word, and PowerPoint
• Positive attitude and eager to learn

Submit Resume

gen.video is the only influencer marketing platform that has a full suite of shoppable media, eCommerce syndication and social commerce tools. We are laser focused on generating creator and influencer programs that not only look great, but work. Producing content that inspires purchases sits at our core. We trust our creators to make world-class, engaging, and unique content through the lens of driving sales at the digital shelf.

Location: USA (Remote)

gen.video is searching for a Senior Account Executive that will be responsible for new business across the SaaS and Managed Services lines of business. The SAE will own the sales cycle end-to-end from initial contact through negotiations and close. The SAE will assist the leadership and marketing teams with client feedback to help shape roadmap and assets. This person will also be responsible for coaching and mentoring future sales hires.

Responsibilities:

• Reach out to your existing network and complete cold outreach to generate new business
• Point of contact for inbound leads from marketing department
• Upsell assigned existing customers to new tech and services
• Organize and lead remote client meetings and on-site as it makes sense
• Organize and manage contacts, campaigns, and pipeline in Hubspot CRM and Yesware
• Manage full sales cycle from intro, negotiations, contracts and on-boarding Account Managers and Customer Service Managers
• Build a strong pipeline to obtain and exceed quarterly and annual quota
• Create winning custom proposals and respond to RFPs
• Work closely with Account Manager, Client Service Manager and Marketing teams
• Represent company and generate new business at industry trade shows and events
• Coach and mentor AEs as the team grows
• Provide customer feedback to product and marketing teams

Knowledge and Skills:

• Bachelor’s degree and minimum 3+ years of sales experience in paid social, influencer marketing, ecommerce and/or digital role. Preferably at an social or eCommerce agency.
• Consistently obtained and exceeded quota
• Detailed knowledge of YouTube, Instagram, TikTok and other social media platforms
• Exceptional organization and problem-solving skills
• Strong knowledge of HubSpot, Canva, Yesware, SharePoint/OneDrive: Excel, Word, and PowerPoint
• Positive attitude and eager to learn
• Excellent listener to hear what clients need

Benefits:

• Medical, Dental & Vision
• 401k match
• Unlimited PTO
• Monthly stipend to GrubHub
• Remote Work

Submit Resume

The Client Services Manager will be responsible for the execution and management of influencer campaigns. This includes building relationship with top social media influencers, managing content development and mastering the translation of social content for commerce applications. With the ever growing focus on marketing initiatives that are proven to drive sales, this person is required to understand the need to infuse brand messaging with influencer content, helping brands and influencers understand each other’s perspective. Leading some client relationships and collaborating on others, the Client Services Manager will partner across the organization with Talent Management, Account Managers for each client and our co-founders who oversee the organization and the largest clients personally. This person will join a small but empowered team running multi-million dollar books of business. Remote opportunities available based on experience and timelines.

Responsibilities

• Work closely with and build existing client relationships
• Build the plans including project scope, timelines, content strategy
• Coach influencers to develop on-brand, on-message content
• Manage approval and publishing processes with clients and influencers
• Maintain 100% on-time launches of influencer campaigns
• Manage consistent and clear communication with client and teams
• Be able to manage and, when appropriate, escalate challenging situations
• Manage post-production edits of content as needed 
• Maintain client documentation to ensure full execution and over-delivery 
• Evaluate campaign performance and prepare post-campaign summaries
• Ultimate accountability for ensuring delighted clients
• Develop best practices and become a subject matter expert

 Knowledge and Skills

• Bachelor’s degree and 2+ years of experience in execution, planning and optimization of client influencer or other relevant campaigns, preferably at an agency or online media company
• Proven time-management, prioritization and multi-tasking skills.
• Ability to work in a face-paced, deadline-driven environment
• Knowledge of YouTube, Instagram, Facebook and other social media platforms
• Exceptional project management and problem solving skills
• Strong knowledge of spreadsheets (Excel and Google Sheets), Word / Docs, and PowerPoint / Slides
• Experience managing digital content and Web content management systems experience is a plus
• Aspiration to be a culture carrier and lead by example

Submit Resume

As part of the gen.video Account Management Team you will be responsible for a portfolio of gen.video’s strategic clients, ensuring they are maximizing value through use of our technology. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell strategic influencer solutions. The position plays a key role in ensuring campaign success & communicating key campaign learnings to better support our clients. An Account Manger’s strategic and consultative expertise is considered critical to unlocking greater value and impact for our clients. This person will join a small but empowered team running multi-million dollar books of business.

Responsibilities

• Manage a book of business, sales pipeline, and collaborate with key client stakeholders
• Identify opportunities for organic growth; maintain client relationships; independently manage several small accounts or major projects on a larger accounts
• Serve as the client contact on the overall business; set and manage client expectations, including developing, implementing and tracking measurements in line with program objectives; manage projects and programs, including implementation, evaluation, budget and timelines; develop yearly strategic/tactical programming for the account
• Participate in client campaign kick-off calls to outline influencer selection and execution details.
• Build recap decks, leveraging various sets of performance data and metrics.
• Maintain in-depth knowledge of industry and gen.video products 
• Educate sales and clients on gen.video’s core offerings, and be fully informed about current industry trends and technologies.
• Provide leadership in growing existing accounts; identify and pursue opportunities for developing new business; participate in new business process, including serving as a member of the pitch team, delivering strong analyses, strategy and concepts to new programs, and completing other duties as necessary; work with senior management to ensure superb presentation skills

Knowledge and Skills

•  5+ years working in a digital/ influencer marketing environment required, strong preference for candidates with consumer electronics and/or grocery experience.
• Strong organizational skills with the ability to handle multiple clients and priorities with discretion.
• Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients.
• Comfortable working in a startup environment, creating organization and processes where none may already exist. Experience working at a startup preferred 
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube).
• Stay up-to-date on the latest trends and innovations in the social realm.
• Bachelor’s degree or equivalent experience.
• You have a passion for all things social media.

Submit Resume

The Campaign Coordinator is an exciting entry-level position for those who are seeking a career path within the influencer and social media industry. We are looking for someone who’s always been a networker at their core, has a passion for all things social media, who’s not afraid to geek out on social analytics, and is the person within their friend group who always has their pulse on pop culture. 

As the Campaign Coordinator, you’ll be responsible for assisting the Campaign Manager with the execution and management of influencer campaigns across our various clientele. This includes the search and discovery of new influencers who’ve been hitting the scene, building relationships with top social media influencers and/or agents, and managing content development. This happens all while mastering the art of organization to keep on top of multiple deadlines. This is the level where you’ll really begin to learn and develop your interpersonal skillset and apply them to day-to-day client communication to build strong, lasting relationships. As you evolve over the course of 1 -2 years and advance your skillset, there may be the opportunity to progress in your role and become a Campaign Manager. 

RESPONSIBILITIES

• Work closely with Campaign Managers to build out the campaign execution plan, including but not limited to project scope, timelines, content strategy
• Conduct influencer recruitment by targeting specific influencer verticals and content aesthetics based on the brand, product, and campaign goals
• Create influencer guidebooks to help coach influencers in developing on-brand, on-message content
• Manage approval and publishing processes with clients and influencers
• Help aid 100% on-time influencer campaign activations
• Manage consistent and clear communication with influencers, clients, and our internal team
• Be able to manage and, when appropriate, escalate challenging situations
• Assist with post-production development along with editing requests
• Develop best practices and become a subject matter expert 

KNOWLEDGE & SKILLSET

• Recent Graduate with a Bachelor’s degree and/or 6mo. - 1 year of job experience
• 1 -2 Internship while in an undergraduate program
  • Bonus: Internship involved working at a marketing, social, pr, or digital agency
• One who immerses yourself in the world of Social Media and its creator community - knowing this is the career path you want to indulge in
• In-depth knowledge of all major Social Media platforms: YouTube, Instagram, TikTok, Twitch, etc.
• Strong copywriting experience with impeccable attention to detail and grammar
• Passionate about customer service, and networking, and has an ability to understand that strong communication skills are everything
• Exceptional project management, organization, and problem-solving skills - you love a good challenge and are always able to take a proactive approach when seeking out solutions!
• Ability to work in a face-paced, deadline-driven environment
• Able to showcase professionalism both internally and externally
• Strong knowledge of spreadsheets (Excel and Google Sheets), Word / Docs, and PowerPoint / Slides
• Ability to quickly learn tech/platform/software systems
• Aspiration to be a culture carrier, take initiative in everyday tasks and lead by example